We’re only partly dedicated to actually answering your questions

Our daily Google comment thread used to be simple. If someone raised an issue, we’d try to provide a quick answer. If we received an inquiry, we’d try to answer it without ramming your…

We're only partly dedicated to actually answering your questions

Our daily Google comment thread used to be simple. If someone raised an issue, we’d try to provide a quick answer. If we received an inquiry, we’d try to answer it without ramming your questions down your throat. If we received a question that we couldn’t answer within 60 seconds, we’d make you wait a few hours to hear what we had to say.

But lately we’ve realized we’re kind of dumber than we thought. Like, if a headline said “Why Is the New Year’s Resolution to Be Better With Technology an Insane Waste of Time?,” we’d probably respond to it with, “Take out the garbage, and don’t eat the cat.” And that’s been in our comment thread.

We think you deserve a little more. To make sure you get what you want from our site, you’re going to need to talk to people. Like, daily. At least 10 minutes. You need to talk with each other instead of taking the opposite-direction information we provide from authoritative sources and cherry-picking the parts that you agree with and then plowing through the rest. We don’t know why we’re sharing this secret, but we hope it will help you be more intelligent — and more efficient.

So post less, ask questions more. We’ll do better. After all, isn’t that what New Year’s is all about?

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